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Security Policy

How we secure the platform, the controls in place, and how to disclose vulnerabilities responsibly.

Role-based access

Five built-in roles scoped per fleet workspace. SAML SSO and SCIM provisioning available on Enterprise.

Audit logs

Append-only event log for every operator action, system event and rule decision. Exportable as signed CSV / JSON.

Encrypted storage

Documents and extracted fields encrypted at rest with AES-256 and in transit with TLS 1.3. Per-tenant segregation. BYOK on Enterprise.

Human review controls

No automatic approvals on warn or fail outcomes. Configurable approval thresholds and two-person review available.

Data retention

Default 7-year WORM retention aligned with IMO record-keeping. Configurable per fleet and per document class.

Deployment options

Single-tenant VPC deployment in EU and SG regions. On-premise reference architecture available to qualified Enterprise customers.

Attestations

SOC 2 Type II — report Q1 2026. ISO 27001 implementation in progress. GDPR compliant with DPA available on request. Aligned with IMO MEPC.320(74) record-keeping requirements.

Responsible disclosure

We welcome security research. Email security@nautives.com with findings. We acknowledge reports within two business days and do not pursue legal action against good-faith research.

Incident notification

Confirmed incidents affecting customer data are reported to affected customers within 72 hours, in line with GDPR Article 33.

Contact

Security inquiries: security@nautives.com.